Giveaway Terms & Conditions
Information on how to enter and the prizes form part of these conditions. By participating, entrants agree to be bound by these conditions. Entries must comply with these conditions to be valid.
COMPETITION NAME: WIN Craig Anderson’s Surfboard. Haydenshapes x Wasted Talent x Former Giveaway.
COMPETITION FORUM: Online at Haydenshapes, Wasted Talent and Former brand websites.
See "How to Enter" section below for website details.
COMPETITION PERIOD: The Competition commences on Friday 12th November 2021 at 00:01 (AEDT) and concludes on Tuesday 30th November 2021 at 23:59 (AEDT).
Entry into this Competition is only open to persons who are:
Australian, European, American or New Zealand residents.
Aged 18 years and over at the start of the competition period.
HOW TO ENTER:
To enter, entrants must, during the Competition Period, complete the competition Entry Form.
By entering the Competition, Entrants also consent to join the Haydenshapes, Wasted Talent and Former brand newsletter programs simultaneously, regardless of which website that entrant completed the competition entry form. Terms and Conditions of each loyalty rewards program and/or newsletter program can be found by visiting the brand’s website (see below) for links to each brand’s website. Entrants can opt-out of email communications at any time by unsubscribing from each respective mailing list.
Each brand has its own entry form as follows:
Each Eligible Entrant who submits a valid entry form on either Haydenshapes, Wasted Talent or Former brand websites will be entered into the draw. Any costs associated with entering this Competition are the responsibility of each Entrant.
LIMITS OF ENTRY: Each Eligible Entrant may enter up to three times across either Haydenshapes, Wasted Talent or Former brand websites, i.e entrants may submit one (1) entry form for each brand.
There will be one prize draw that will take place at 11:00 AEDT on Thursday 2nd December at Former Merchandise, 3/94 Township Drive Burleigh Heads, QLD, Australia 4220,
The prize draw will have one (1) winner and two (2) runner-ups.
First Prize: Craig Anderson's Limited Edition Wasted Talent x Haydenshapes 5’7 Cohort I surfboard, signed by Craig. Please note, this is Craig's actual surfboard, waxed and gripped. Value: $1,549.00 AUD
Runner-up Prize: (2x Recipients)
FORMER x Wasted Talent Prize back to the value of $500 AUD.
*All prize values are inclusive of GST.
NOTIFICATION OF WINNERS:
Winners will be notified within two (5) business days of the draw. The winners will be notified of their Prize in writing via email. Winners will also be published online from Monday, 6th December 2021 and on social media.
SECOND CHANCE DRAW:
If a winner does not respond within seven (7) calendar days of the Prize draw or is not able to satisfy the eligibility criteria to the Promoter’s satisfaction, then their Prize shall be deemed unclaimed.
The Promoter reserves the right to conduct a redraw in the event a winner does not claim their Prize or is not able to satisfy the eligibility criteria. In such circumstances, and subject to any direction under relevant State legislation, a second chance draw will occur at 11:00 AEDT on Thursday 9th December 2021 at Former Merchandise, 3/94 Township Drive Burleigh Heads, QLD, Australia 4220.
The winners will be notified within two (2) business days of the second chance draw. The winners will be notified of their Prize in writing via email.
PROMOTER: Haydenshapes, FORMER, Wasted Talent
The Promoters can be contacted at:
The Prize is not transferable and is not redeemable for cash. The Prize must be taken as stated, and no compensation will be paid if a Winner is unable to use the Prize.
The Prize cannot be transferred to any other person, unless agreed to by the Promoter.
The Promoter will use Entrants' personal information in order to conduct the Competition, awarding any Prizes and publishing the winner’s details for notification purposes. Winners consent to the Promoter providing the Winners' personal information to third parties such as the prize suppliers (for the purposes of providing the Prize) and any applicable regulatory authorities. If the information requested is not provided, the Entrant may not participate in the Competition.
Entrants consent to the Promoter using the Entrant's name, likeness, image and/or voice in the event that they are a Winner (including photograph, film, file and/or recording of the same) in any media for an unlimited period of time without remuneration for the purpose of promoting this Competition (including any outcome), unless Winner notifies Promoter at time of accepting the Prize that they do not want their personal information to be used for these purposes.
LIMITATIONS OF LIABILITY:
The Promoter and the Prize suppliers shall not be liable for any loss, damage or injury suffered or sustained as a result of accepting and/or using a Prize in relation to the Competition, except for any liability which cannot be excluded by law.
Any Prize supplied by a third-party supplier is subject to the terms and conditions of that third party supplier. The Promoter is not responsible or liable for any loss, damage or injury suffered by any winner as a result of the conduct of any third-party supplier or otherwise as a result of the winner accepting and/or using the Prize, except for any liability which cannot be excluded by law. Nothing in these conditions restricts, excludes, or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law, including the Competition and Consumer Act 2010 (Cth) or Consumer Guarantees Act 1993 (NZ).
If in the conduct of this Competition, the Promoter is liable for a breach of any guarantee, warranty, condition, or other terms that applies under the Competition and Consumer Act 2010 (Cth) or Consumer Guarantees Act 1993 (NZ) or is implied by any other commonwealth, state or territory law that cannot be excluded, the Promoter's liability under that legislation is limited, to the extent permitted by law, to the cost of replacement of any benefit or Prize won.
Without limiting the previous paragraph, the Promoter and the prize suppliers will not be liable for any damage, loss, or delay in transit of the Prize.
This Competition, or any aspect of it, may be changed or withdrawn by the Promoter at any time without prior notification. The Promoter reserves the right to verify the validity of entries (including an individual’s name, location and age) at any time and to disqualify any entrant who tampers with the entry process.
Any amendment, cancellation or withdrawal of the Competition will not occur without the prior written approval of the Gaming and Wagering Commission.
The Promoter's decision is final, and the Promoter will not enter into correspondence regarding the Competition result.
Any attempt to deliberately damage the Promoter's website or the information on the website, to cause malicious damage or interference with the normal functioning of the website, or to otherwise undermine the legitimate operation of this Competition may be a violation of criminal and civil laws and should such an attempt be made, whether successful or not, the Promoter reserves the right to seek damages to the fullest extent permitted by law.
If the Promoter suffers loss or incurs any costs in connection with any breach of these conditions of entry or any other legal obligation by an Entrant, the Entrant agrees to indemnify the Promoter for those losses, damages, and costs.
Any provision in these terms and conditions which is invalid or unenforceable in any jurisdiction is to be read down for the purpose of that jurisdiction, if possible, so as to be valid and enforceable, and otherwise must be severed to the extent of the invalidity or unenforceability, without affecting the remaining provisions of these terms and conditions or affecting the validity or enforceability of that provision in any other jurisdiction.
These terms and conditions are governed by and are to be construed in accordance with the laws enforceable by each state of Australia. Each party submits to the exclusive jurisdiction of the courts exercising jurisdiction in each state of Australia, and any court hearing appeals from those courts.
Entrants release Facebook and Instagram and its associated companies from all liability arising in respect of the Competition and acknowledge that:
The Competition is in no way sponsored, endorsed or administered by, or associated with, Facebook or Instagram;
Any information provided by the Entrant in connection with the Competition is provided to the Promoter and not Facebook or Instagram; and
Any questions, comments or complaints regarding the Competition will be directed to the Promoter, not to Facebook or Instagram.
Orders with standard shipping will be processed within 2 days. Shipping times vary based on the delivery destination. Orders will typically deliver 1 -5 days after they are processed.
Yes! Our Factory is open weekdays From 10am - 5pm. You will receive a notification once your order is ready for pickup. Please reach out before visiting to ensure the warehouse is open and your board is ready for pickup.
5-7 Tengah Crescent
Mona Vale NSW 2103
0475 395 859
You can choose to "pickup" while in checkout.
Pick Up in Mona Vale NSW – Free
Australia Wide* – from $49 - $149
New Zealand* - from $249
*If multiple surfboards are purchased, additional shipping costs apply (final charge calculated at checkout).
Hardware, Wetsuits, & Accessories
Pick Up in Mona Vale, NSW – Free
Australia – Orders under $100 – $10
Australia – Orders over $100 – Free
Australia – Clothing orders under $200 – $15
Australia – Clothing orders over $200 – Free
New Zealand – Orders under $200 – $20
New Zealand – Orders over $200 – Free
All shipments are covered. If your order is damaged or goes missing while in transit we will replace your order. If your shipment is damaged please contact us within 48 hours from delivery. Otherwise, we will not be able to guarantee replacement.
Once your order has been shipped, an email will be sent with your tracking information. Please allow 24-48 hours for tracking to register and activate in the system.
All international are subject to import duties and taxes. Unless a tax payment was made while in checkout, it is the customers responsibility to pay import duties and taxes upon the orders delivery. This payment goes directly to the local government.
Haydenshapes are not responsible for and will not reimburse any duties, customs charges or fees.
Any costs associated with the refusal of a package or payment of customs fee will be the customers burden.
We do not accept returns on custom surfboards. Customs surfboards are uniquely tailored to each customer and for that reason ineligible for return.
We don’t accept returns or exchanges on HSOutlet Factory second surfboards or items on sale. These sales are final.
We will accept a return on stock surfboards, but the shipping fees associated with the order will not be refunded.
Clothing, Accessories & Hardware
Haydenshapes offers 30 day returns for full priced items from the date of purchase for a refund or credit note.
Returned items must be in their original condition, unworn and with all tags still attached
Haydenshapes do not offer exchanges, refunds or credit notes on sale items or items purchased with a discount code (excluding the 10% newsletter discount).
Haydenshapes reserves the right to reject items that do not comply with the above requirements.
We are not able to offer refunds or credit notes to Gift Cards.
Customers are responsible for all shipping costs on returned goods except in the case of faulty or incorrect items.
All items are shipped in a recyclable box and reusable mailer which can be re-used to return your items.
To create a return, please follow the below steps.
1. Check that the items meet the Haydenshapes return requirements
3. Post your items with the return form to your nearest location below:
5-7 Tengah Crescent
Mona Vale NSW 2103
3204 Production Ave Unit E&F
Oceanside, CA 92058
We recommend you use a trackable & registered method of return so your parcel is not lost in transit. Haydenshapes cannot be held responsible in the event of loss, theft or damage of the parcel.
If you received an item that you did not order, please contact our Customer Service team here to help resolve this as quickly as possible.
Once Haydenshapes receives your return, we will send you an email to let you know that it has arrived with us. We will aim to review and process your return within 5 business days, given that it meets our return requirements.
WARRANTY & INSURANCE
All surfboards are sold with a manufacturing warranty. You must be able to provide proof of purchase for eligibility. If you think your board was made faulty please contact our team and we’ll be able to determine if the damage or defect is due to manufacturing or if it’s caused by user damage. If your board is covered by warranty we will send a replacement.
Products, excluding surfboards, are covered under normal manufacturer warranty. For any product enquiries or claims please our customer service team to get you back up and running as quickly as possible.
HSSTUDIO CUSTOM BOARDS
HSSTUDiO is our virtual surfboard designing tool. You can choose any one of our models and choose your own size, fin setup, artwork, logos, and other specifications. Once an order is submitted our factory team in Australia will get to work on your custom surfboard immediately.
Yes! You can track the movement of your surfboard through our factory
Visit the following link and enter your order details to track your order. If you’re having trouble loading your order please get in touch with us.
All custom surfboards can take a week or two before the tracker starts to work as your order will be sitting in a queue before it’s started. As soon as it has your surfboard blank has been cut you will start to see progress on the tracker.
If you see details on the tracker that are incorrect please get in touch with us immediately to rectify your order.
Manufacturing times vary. See the current manufacturing time here.
All Stock and Custom surfboards are made in Thailand.
PRE-ORDER / MADE TO ORDER SURFBOARDS
Boards that are out of stock will be labelled as "Made to Order" or "Pre-order" on the product page. You can purchase a stock board that is sold out and we will allocate the next one in production to you. If a board is not in production we will enter it into production. The current HSSTUDiO manufacturing wait times will apply to board not already in production. See the current wait time here.
If you have any questions about a board wait time or availability please get in touch.